Wednesday, June 24, 2009
nothing much to blog..recently there is a lack of resource in our staff.. not enough staff for anything thus creating huge amount of fatigue amongst us and many of us are taking MC thus increasing the stress of the other staff.. which reminds me of Human Factors.. the management dun take feedback from staff, only take feedback from customers
abt their staff and reacting
appropriately to the complain.. ( 3 strikes and you're out)
in the whole of the place i work , there are fewer staff than promoters which comes to 1
qns i would like to ask " why are there so little staff? " when comparing to other large tenants in any shopping center, there are significantly more staff than promoters in every department.. serving and helping along when u need it.. the only conclusion i can give to the lack of staff is that the company is giving a discounts too aggressively, ( give more discount = give less service )
giving too much discount affects customers in the long run..
ppl only go for the
gss or when there is a sale..
becoz during a sale there are lots of cut throat prices.. however the company earns enough from the
gss and
Christmas to sustain its business at the same time make some profit..
anyways something nice happened these few days ,there was a guy in his mid 20's bringing some home cook food for his
gf.. which was kinda sweet and
thoughtful.. pasta to fried rice.. its kinda cool seeing a guy do such things for the sake of love.. lovely couple indeed..
my social life is gone.. everything is gone~ my phone became a
permanent alarm clock..
Life N MemOries } {11:43 AM}
